Terms of Use
Last Updated: September 6, 2025
Welcome to Domain. These Terms of Use govern your access to and use of our online learning platform, services, and content. By accessing or using our services, you agree to be bound by these terms.
1. Acceptance of Terms
By creating an account, accessing our website, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, you must not use our services.
2. Description of Services
Domain provides an online learning platform offering educational content, courses, lectures, and related materials. Our services include:
- Access to video lectures and multimedia educational content
- Interactive learning materials and assessments
- Course enrollment and progress tracking
- Community features and discussion forums
- Certification upon course completion where applicable
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.
3. Account Registration and Security
3.1 Account Creation
To access certain features, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Maintain the security and confidentiality of your login credentials
- Notify us immediately of any unauthorized access to your account
3.2 Account Responsibility
You are responsible for all activities that occur under your account. You must not share your account credentials with others or allow others to access your account.
3.3 Account Termination
We reserve the right to suspend or terminate your account if you violate these terms or engage in activities that harm our platform or other users.
4. User Conduct and Acceptable Use
When using our services, you agree not to:
- Violate any applicable laws or regulations
- Infringe upon the intellectual property rights of others
- Upload or transmit viruses, malware, or other harmful code
- Attempt to gain unauthorized access to our systems or other user accounts
- Engage in harassment, bullying, or abusive behavior toward other users
- Share course content, materials, or credentials with unauthorized third parties
- Use automated systems or bots to access our services
- Interfere with or disrupt the integrity or performance of our platform
- Collect or harvest personal information about other users
- Misrepresent your identity or affiliation with any person or entity
5. Intellectual Property Rights
5.1 Our Content
All content available through our services, including but not limited to text, graphics, videos, audio files, course materials, logos, and software, is the property of Domain or our licensors and is protected by copyright, trademark, and other intellectual property laws.
5.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our services and content for personal, non-commercial educational purposes only. You may not:
- Reproduce, distribute, modify, or create derivative works from our content
- Download or copy content except as explicitly permitted
- Remove or alter any copyright, trademark, or proprietary notices
- Use our content for commercial purposes without written permission
- Frame or mirror any portion of our services on another website
5.3 User-Generated Content
If you submit, post, or upload content to our platform, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display such content in connection with our services. You represent and warrant that you own or have the necessary rights to any content you submit.
6. Payment and Subscriptions
6.1 Fees and Pricing
Certain services require payment of fees. All fees are stated in the applicable currency and are subject to change with notice. You agree to pay all applicable fees for services you purchase.
6.2 Billing and Renewals
For subscription services:
- Subscriptions automatically renew unless cancelled before the renewal date
- You authorize us to charge your payment method for renewal fees
- Subscription fees are non-refundable except as required by law
6.3 Refund Policy
Refunds may be available within a specified period after purchase, subject to our refund policy. Contact us for refund requests. We reserve the right to refuse refunds for services already consumed or accessed.
7. Course Completion and Certificates
Certificates of completion are awarded based on successful completion of course requirements. We reserve the right to:
- Determine completion criteria for each course
- Verify your identity and participation before issuing certificates
- Revoke certificates if we discover violations of these terms
- Modify certificate designs and formats at any time
Certificates are for personal educational recognition and do not constitute professional accreditation unless explicitly stated.
8. Third-Party Links and Services
Our platform may contain links to third-party websites or services. We do not endorse, control, or assume responsibility for any third-party content or services. Your use of third-party services is at your own risk and subject to their respective terms and conditions.
9. Privacy and Data Protection
Your use of our services is subject to our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in the Privacy Policy.
10. Disclaimers and Warranties
10.1 Service Availability
Our services are provided on an "as is" and "as available" basis. We do not guarantee that our services will be uninterrupted, error-free, or secure. We may experience downtime for maintenance, updates, or technical issues.
10.2 Educational Content
While we strive to provide accurate and high-quality educational content, we do not warrant that:
- Course content is error-free or complete
- Content meets your specific educational or professional requirements
- Completing courses will result in employment or career advancement
- Certificates will be recognized by employers or educational institutions
10.3 No Professional Advice
Our content is for educational purposes only and does not constitute professional advice. You should not rely on course content as a substitute for professional consultation in specialized fields.
11. Limitation of Liability
To the maximum extent permitted by law, Domain and its affiliates, officers, employees, and partners shall not be liable for:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Service interruptions or technical failures
- Unauthorized access to or alteration of your data
- Actions or content of third parties
Our total liability for all claims arising from your use of our services shall not exceed the amount you paid to us in the twelve months preceding the claim.
12. Indemnification
You agree to indemnify, defend, and hold harmless Domain and its affiliates from any claims, damages, losses, liabilities, and expenses arising from:
- Your violation of these Terms of Use
- Your violation of any rights of another party
- Your use or misuse of our services
- Any content you submit or post on our platform
13. Modifications to Terms
We reserve the right to modify these Terms of Use at any time. We will notify you of significant changes by:
- Posting the updated terms on our website
- Updating the "Last Updated" date at the top of this page
- Sending email notifications for material changes
Your continued use of our services after changes become effective constitutes acceptance of the modified terms. If you do not agree to the changes, you must discontinue use of our services.
14. Termination
14.1 Termination by You
You may terminate your account at any time by contacting us or using account closure features in your settings. Termination does not entitle you to refunds for unused subscription periods.
14.2 Termination by Us
We may suspend or terminate your access to our services immediately, without notice, if:
- You violate these Terms of Use
- Your account remains inactive for an extended period
- We are required to do so by law
- We discontinue our services
14.3 Effect of Termination
Upon termination:
- Your right to access and use our services immediately ceases
- You must stop using all course materials and content
- We may delete your account data after a reasonable period
- Provisions that by their nature should survive termination will continue to apply
15. Dispute Resolution
15.1 Informal Resolution
Before pursuing formal dispute resolution, you agree to contact us to attempt to resolve any disputes informally. Please send your concerns to [email protected] with a detailed description of the issue.
15.2 Arbitration Agreement
If informal resolution fails, disputes shall be resolved through binding arbitration rather than in court, except where prohibited by law. You waive your right to participate in class action lawsuits or class-wide arbitration.
16. General Provisions
16.1 Entire Agreement
These Terms of Use, together with our Privacy Policy and any additional terms applicable to specific services, constitute the entire agreement between you and Domain.
16.2 Severability
If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
16.3 Waiver
Our failure to enforce any right or provision of these terms does not constitute a waiver of such right or provision.
16.4 Assignment
You may not assign or transfer these terms or your account without our written consent. We may assign our rights and obligations without restriction.
16.5 Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or technical failures.
17. Accessibility
We strive to make our services accessible to all users. If you experience accessibility barriers, please contact us so we can work to accommodate your needs where possible.
18. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are under 13, please do not use our services or provide any information to us.
19. Contact Information
If you have questions, concerns, or complaints about these Terms of Use, please contact us:
Domain
5000 Nagle Rd, Sooke, BC V9Z 0Z2, Canada
Phone: +1 800 387 0122
Email: [email protected]
20. Acknowledgment
By using our services, you acknowledge that you have read these Terms of Use, understand them, and agree to be bound by them. You also acknowledge that these terms constitute a binding legal agreement between you and Domain.